✓ Satisfaction Guaranteed • We'll make it right if something isn't.

Refund & Return Policy

If there is a problem with your order, contact support@chronicletees.com within 30 days of receiving your item.

Damaged, Defective, or Incorrect Items

Incorrect, damaged, or defective items are eligible for a refund or replacement after we review your request. If we sent a size different from the one you ordered, this is treated as an incorrect item.

Please include:

• Your order number.

• A clear photo of the entire item showing the issue.

Keep the item in your possession while we review your request.

Change of Mind

Our products are made to order. We do not offer returns, refunds, or replacements for a change of mind.

If You Chose the Wrong Size

Requests involving one T-shirt are reviewed case by case and may qualify for a replacement. This is not an automatic replacement guarantee.

This exception applies only to T-shirts. It does not apply to hoodies, sweatshirts, tank tops, or other products. Please check the size chart before ordering.

Items Not Eligible for Refunds

• Items damaged through wear, washing, or improper care.

• Custom or personalized items.

• Gift cards.

Slight color differences or minor variations, such as loose threads, are not considered defects.

Refund Processing

Approved refunds are processed to the original payment method within 10 business days. Your bank or payment provider may need additional time to complete the refund.

If 15 business days have passed since approval and you have not received your refund, contact support@chronicletees.com.

Contact Us

Email support@chronicletees.com with your order number. If you have not seen a reply within 48 hours, check your spam or promotions folder.